Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Automotive Service Excellence
I had an interlock installed by Bosch Automotive. I had never been to this garage before. I live in Morgantown. I was treated like an old friend. During the time I had the device on my vehicle, some other repair issues arose. After taking care of the interlock calibration, Tom Bosch (the owner) asked the mechanic to assist me. Having no compliance failures of my own, when a tire installation garage allowed the interlock to time out I got nervous. I called the garage on a Friday afternoon, Tom answered. He got me in at 6:00 the next morning, I was back on the road in less than fifteen minutes. My lawyer never found out how long I was supposed to have the interlock installed. Tom knew my situation, and gave me a phone number of DUI advocates. I am now in the process of getting it removed, after two years installed. One year longer than I was required to. Thank you very much to Tom Bosch and Bosch Automotive. I highly recommend them!
I was very skeptical bringing my car to a new mechanic, as I have had some bad luck in the past. I not only have great service for my car, the staff is exceptionally kind, caring, and very honest. I have called in with some crazy questions, and may have been majorly repetitive but they have always been very accommodating. I will be referring people if anyone asks!
Courteous, Efficient, Fast, Friendly, Professional Owners and employees and extremely reasonable prices on work performed and necessary, NOT high pressured at all, YOU decide what work is to be performed with guidance and information provided by technicians who work here. EXCELLENT All around !!! LOVE THESE GUYS/Gals.!!! May they ALL live Long & Prosper. HOORAH, SEMPER FI !!!
Fast, honest, great service from a reliable mechanic. Always go to them for all my garage needs.
Consist great service and a staff that does what they can to help you out. One of the few garages that prices fair for their service.